Touroll B2 City Step-Thru Electric Bike
🚚 Expected to start shipping on March 25th.
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Touroll B2 City Step-Thru Electric Bike
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
Our bikes are shipped from warehouses in Europe. It usually takes around 3-7 working days for shipment.
Customer Support
Please send email to support@touroll.com if you have any questions.
Warranty
We provide 1-Year warranty service.
14 Days Return
Worry-Free Promise.
Specification
Basic Specification
Size of Frame: 26"x16"
Unfolded Size: 1910x670x1130mm
Width of Handlebar: 670mm (26.4")
Net Weight.: 26.7kg
Waterproof Level: IPX4
Cut-off Speed: 25km/h
Max Range: 100km (Assist Mode)
Speed Levels of Assist Mode: 15/20/25 km/h (Level 1-3)
Material of Frame: STL
Recommended Rider Heights: 160-195cm (5'3" - 6'5")
Motor
Rated Power/Voltage: 250W / 36V
Max. Output Torque: 50N.M
Derailleur
Brand: Shimano
Shifter Quantity: 7 (Rear)
Battery
Capacity/Voltage: 15.6Ah/36V
Power Capacity: 561.6Wh
Charging Time: 7-8h
Protection System: Yes
Charger
Input Voltage: 100-240V
Input Current: 2.0A(Max)
Output Voltage: 42V
Output Current: 2.0A,84W
Tires
Size: 26"x2.25"
Type/Material: Pneumatic Rubber Tires
Tire Pressure: 30~45PSI
Best Tire Pressure: 35~40PSI
Brake
Type: Mechanical Disc Brake
Outside Diameter: 160mm (6.3")
Thickness: 1.8mm
Control: Brake front wheel by the left hand and rear wheel by the right hand in the EU; Brake front wheel by the right hand and rear wheel by the left hand in the UK;
Package
Size: 162x25x83cm
Gross Weight: 33.7kg
Bike
User Manual
Charger
Pedals
Keys
Instrument
Headlight
Tool Kit
Mudguards
Spoke Reflectors
Rear Reflector
Rear Rack with Taillight
FAQs
Please read our FAQs page to find out more.
Can the battery be removed?
Yes, the battery is removable and can be conveniently charged on or off the bike. It can also be securely locked with the key provided.
Can I purchase additional batteries for the e-bike?
Yes, additional batteries can be purchased from our official website (www.touroll.com) or any authorized dealer.
Does the e-bike come with a charger?
Yes, a charger is included with the B1 e-bike.
How do I charge the battery pack?
The battery pack can be charged on or off the bike by simply plugging in the charger and connecting it to a standard wall outlet. Charging typically takes 6-8 hours.
What parts of the bike will I need to put together?
Your e-bike will arrive partially assembled, approximately 85%, and packed in a standard bike box. Assembly involves attaching the front wheel, pedals, seat, handlebars, headlight, front mudguard, rear reflector and spoke reflectors, securing the luggage rack and rear mudguard.
Assembly is very easy and you can refer to our step-by-step video guide on YouTube and the user manual.
How tall should I be to comfortably ride this e-bike?
The recommended height range for cyclists is 160-195cm (around 5'3"-6'5").
Where does the bike ship from, and how long will it take to get to me after I order?
Our bikes are shipped from our warehouses in Europe. For shipping details and delivery times, please refer to the delivery options provided on our official website at www.touroll.com.
What should I do if there's a problem with my bike?
For assistance with any problems or inquiries, you can contact our customer service.
We have professional after-sales teams and technicians available to assist you in solving any problems. For more information, please refer to the warranty policy on the official website: www.touroll.com.